Potch Mower & Power Products

Return Timeframes

Customers may return items within1 to 7 days from the date of purchase or delivery. All returns are subject to a25% handling fee, andcourier or delivery fees are non-refundable. Items must be unused, in original packaging, and in resellable condition.

Conditions for Returns

Returns are only accepted in cases ofmanufacturing defects or faults. Products damaged due to misuse, neglect, or incorrect application do not qualify for return or exchange.

Warranty Information

Warranty periods vary by product, but most items carry astandard 1-year manufacturer’s warranty. This warranty typically covers factory defects and not general wear and tear or accidental damage.

How to Initiate a Return

To start a return, pleasecontact us via phone or email with the following:

  • Your proof of purchase or invoice
  • Product name and issue
  • Clear photos (if applicable)
    Our team will assist with the process and advise on the next steps for return or repair.